Frequently Asked Questions

Your go-to resource for understanding our LinkedIn profile optimization and career branding services—find answers to common questions and learn how we can help elevate your professional brand

Frequently Asked Questions

LinkedIn Profile Optimization & Career Branding FAQs

General FAQs

What is LinkedIn-Makeover.com?

LinkedIn-Makeover.com is a leading service for LinkedIn profile optimization, career branding, and professional storytelling. I registered the LinkedIn-Makeover.com domain in 2009 when our sole focus was LinkedIn profiles. Back then, our clients knew us simply as LinkedIn Makeover. However, as our reputation grew, so did our services. Today, while LinkedIn Makeover remains a core service, our company—Vision Board Media—offers a comprehensive suite of personal and career branding services. We’ve helped over 8,000 executives, entrepreneurs, and professionals worldwide transform their LinkedIn presence, enabling them to stand out, attract opportunities, and achieve their career goals.

How can LinkedIn profile optimization benefit my career?

A strategically optimized LinkedIn profile positions you as a leader in your industry. It elevates your professional brand, increases visibility, and ensures your profile attracts the right connections, opportunities, and offers. Whether you’re seeking a new role, expanding your network, or building your thought leadership, a strong LinkedIn profile is essential.

To illustrate the importance, here’s a real-life example from a recruiter that highlights what can happen when a LinkedIn profile isn’t fully optimized:

recruiters perspective: I want to include an image of this post from a recruiter that really shows how important it is to have an optimized profile: Today I was conducting a search on hashtag#linkedin for a particular kind of lawyer, not too out of the ordinary, but one that required me to use a Boolean search formula. As usual, I looked to the results showing the "open to work" potentials first. What I found was really demoralizing. Why? While these lawyers HAD taken the time to click the "OPEN TO WORK" button and HAD filled out what they were open to hearing about (YAY!!) only a very tiny percentage had bothered to fill out their profiles (no about section, no meat in their experience sections) leaving me with NO information on which to form an opinion as to WHAT THEY DID of WHAT THEY WANT TO DO. As a result, I Passed On By and NEVER considered them for my job. What a waste of time! Both mine and their's.

This example shows that even if you’ve taken steps to indicate you’re open to work, a profile lacking detail or substance can lead to missed opportunities. Recruiters need to quickly understand who you are, what you’ve done, and what you want to do next. That’s why our approach to LinkedIn profile optimization goes beyond just filling out sections—we craft a narrative that makes your profile stand out and resonate with those who can offer you the opportunities you’re seeking.

Why should I choose LinkedIn-Makeover.com for my LinkedIn profile overhaul?

When you choose LinkedIn-Makeover.com, you’re not just getting a service—you’re getting a partner who’s dedicated to your success. I’m Donna Serdula, and I wrote the book LinkedIn Profile Optimization FOR DUMMIES. I’ve had the privilege of speaking across the United States on this very topic and have even partnered with LinkedIn numerous times because of my expertise.

What sets us apart? We don’t just edit profiles—we tell your story. We take the time to understand who you are, where you’ve been, and where you want to go. Then, we craft a LinkedIn profile that’s uniquely yours, one that resonates with your audience and opens doors to the opportunities you deserve.

We guarantee our work with a 100% satisfaction guarantee because your success is our success. My team of exceptional writers has been carefully selected, rigorously trained, and they’re as committed to your brand as I am. We believe in transparency, and we’re always just a call or email away. This isn’t just a transaction for us—it’s a transformation. Your brand is important, and we take that responsibility seriously.

Who are your typical clients?

We specialize in working with professionals, executives, entrepreneurs, and leaders across industries. Whether you’re a seasoned CEO, a rising star, or a business owner, we tailor our services to meet your unique needs and objectives.

What is your approach to LinkedIn profile writing?

I pioneered LinkedIn Profile Optimization because I realized early on that your LinkedIn profile is so much more than just a regurgitation of your resume. Our process is all about understanding your goals, vision, and who you truly are. We start by diving deep into your career, accomplishments, and aspirations. From there, we craft a profile that doesn’t just tell your story—it encapsulates your brand in a way that resonates with your audience and strategically positions you for the opportunities you want.

We optimize your profile with the right keywords, ensuring it attracts the attention of recruiters, clients, investors, and other key connections. Our goal is for you to collide with opportunity and impress your audience, leading to job offers, clients, board positions, speaking engagements, and more. But it’s not just about writing—we listen, we connect the dots you might not see because you’re too close to your own experience. Clients often tell us that working with us feels like being with a therapist, a psychic, and a best friend who truly gets them. That’s the difference our approach makes.

What services does LinkedIn-Makeover.com offer besides LinkedIn profile writing?

In addition to LinkedIn profile optimization, we offer a full suite of career branding services, including resume writing, executive bios, cover letters, thank you letters, board resumes, pitch decks, and LinkedIn strategy consultations. We help you create a cohesive, powerful personal brand across all your professional materials.

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Service-Specific FAQs

What does the LinkedIn profile makeover service include?

Our LinkedIn profile makeover service includes a comprehensive review and rewriting of your profile, ensuring it reflects your personal brand, highlights your accomplishments, and aligns with your career goals. We focus on creating an engaging narrative that resonates with your target audience and is optimized for search on LinkedIn.

How long does the LinkedIn profile makeover process take?

The process typically takes between 7 to 10 business days from the time we receive all necessary information. This allows us to conduct a thorough review, create a compelling profile, and ensure you are completely satisfied with the results.

Do you offer resume writing services as well?

Yes, we offer executive resume writing services that are accomplishment-driven, targeted, and designed to align with your next career move. Our resumes are both ATS-compatible and visually appealing, ensuring they stand out to both human recruiters and digital systems.

Can you help with LinkedIn strategy and content planning?

Absolutely. We provide LinkedIn strategy sessions that help you leverage the platform effectively. From building your network to content creation, we guide you on how to maximize LinkedIn for your personal and professional brand.

What is included in the LinkedIn profile optimization package?

Our LinkedIn profile optimization packages include different items depending on your chosen service. Visit the LinkedIn Profile Optimization page to see exactly what is included. No matter the service, we will  review of your current profile, rewrite the key sections (such as your headline, about, experience, and skills), perform SEO optimization, and upload. 

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Process FAQs

How do I get started with your services?

Getting started is simple. If you’re ready to go, just click the Buy Now button on the sales page to fill out the order form and enter your payment information. If you have questions or need more information, you can either call or text us directly at 215-839-0008 or schedule a time for us to call you. We’ll discuss your needs, recommend the most suitable service, outline the process, and answer any questions you may have. We’re here to make this process as smooth and straightforward as possible.

What is the process for creating or optimizing my LinkedIn profile?

The process depends on the service you choose. We typically start by having you fill out a questionnaire that gives us insight into your career, goals, and achievements. From there, we hand-pick the best writer on our team to match your needs and objectives. Depending on your selected service, we may also conduct an upfront interview to dive deeper into your background and value proposition.

Once we have all the necessary information, we create a draft profile for your review. After you’ve provided feedback and approved the final version, we upload the optimized profile to LinkedIn for you. In many cases, we also include a review session where we present the profile and offer strategic advice on how to best use LinkedIn to advance your career. This process ensures that your profile aligns perfectly with your objectives and positions you for success.

How involved will I need to be in the process?

Your involvement is essential to ensure the final product accurately represents you. We’ll need you to provide information, participate in an interview, and review the draft. After that, we handle the rest, including uploading the content to your LinkedIn profile.

What kind of information do you need from me to create my LinkedIn profile?

We aren’t psychics, so we do need you to provide us with information! Our process starts with a questionnaire where we gather details about your career history, accomplishments, goals, and any specific messaging you want to convey. If you have a resume, we’d love for you to send that over as well. And if there’s anything else you think might be helpful, don’t hesitate to share it! Clients have sent us everything from articles they’ve been featured in to psychological evaluations and personality assessments.

The more you share, the better we can craft a LinkedIn profile that is both accurate and impactful. Our goal is to ensure your profile truly reflects who you are and what you bring to the table.

I am not a good writer—can’t we just talk rather than having me fill out a questionnaire?

Of course! We understand that not everyone loves writing, which is why we offer a conversational approach. We can conduct an interview over the phone or via video call, gathering all the details we need to craft a compelling profile for you.

I DON’T HAVE A RESUME! Can I still get a LinkedIn profile makeover?

Absolutely! If you don’t have a resume, we can still create an outstanding LinkedIn profile for you. We’ll gather all the necessary details during our consultation and interview process, ensuring your profile reflects your achievements and career journey.

If you also need a resume, we also provide resume writing services. 

Will you upload the LinkedIn profile for me, or do I have to do it myself?

We handle the entire process, including uploading your optimized LinkedIn profile. This ensures that your profile is optimized correctly and that the changes are implemented smoothly.

I’ve placed the order, now what?

Once you’ve placed your order, we’ll reach out to schedule a consultation and gather the information needed to craft your LinkedIn profile. From there, we’ll work on creating your new profile and keep you updated throughout the process. You can relax knowing that we’ll handle everything from start to finish.

What happens after my LinkedIn profile is completed?

Once your LinkedIn profile makeover is complete, our clients often notice an increase in profile views. Some clients report fewer views, but the views they receive are now more qualified and better aligned with their goals. Opportunities may arrive through LinkedIn messages, but often people who view your profile may reach out through other channels like phone or email. Your revamped profile helps forge deeper connections and instills confidence in who you are and what you offer.

Clients frequently tell us they feel more confident in their value, what they bring to the table, and how to articulate their story. Knowing that their credibility is now apparent on LinkedIn, they feel more comfortable using the platform—something they may have shied away from before their LinkedIn Makeover.

After experiencing the LinkedIn profile makeover, many of our clients return for more branding services. Whether it’s a resume, bio, LinkedIn content for posting, career walking decks, networking briefs, service one-sheets, or even a website, we’re here to continue supporting your professional journey

Can you help me write LinkedIn posts or articles?

Yes, we offer content creation services that include writing LinkedIn posts, articles, and thought leadership pieces. We help you craft engaging content that resonates with your audience and enhances your personal brand.

I am so happy! Right after you performed my LinkedIn Makeover, I GOT A JOB! Can I send you a present?

Congratulations—that’s wonderful news! Your success is the best gift we could ask for. If you’d like to show your appreciation, we’d love a testimonial or referral to help others discover our services. Thank you for trusting us with your career branding!

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Technical and Content FAQs

How do you ensure my LinkedIn profile is SEO-optimized?

We strategically incorporate relevant keywords, phrases, and content that align with your industry and goals. This helps your profile rank higher in LinkedIn searches, increasing your visibility to recruiters, hiring managers, and other key connections.

Can you integrate multimedia elements (videos, presentations, etc.) into my LinkedIn profile?

Absolutely. We can enhance your profile by incorporating multimedia elements such as videos, presentations, and documents. These additions not only make your profile more dynamic but also provide additional context for your skills and achievements.

How do you handle privacy and confidentiality?

Your privacy is our priority. We maintain strict confidentiality throughout our process, ensuring that your personal information and career details are protected. We never share your data with third parties, and all information is used solely for the purpose of enhancing your LinkedIn profile.

Do you offer a guarantee on profile results, like increased views or connections?

While we cannot guarantee specific outcomes like a certain number of views or connections, our clients consistently see significant improvements in their LinkedIn engagement, visibility, and opportunities. We focus on creating a profile that authentically represents you and resonates with your target audience, which naturally leads to better results.

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Pricing and Packages FAQs

What are your pricing options for LinkedIn profile makeovers?

We offer a range of packages to suit different needs, from our Quick Hit LinkedIn Profile package to our comprehensive Executive Branding package. Pricing varies based on the level of customization, the complexity of your career history, and additional services like resume writing or coaching. For specific pricing details, please visit our Services page or contact us directly.

Do you offer any discounts or promotions?

We offer discounts to returning clients and special promotions on our bundled services. We also offer discounts to Active-Duty Military personnel, their spouses, and veterans. 

Is there a payment plan available?

Yes, we offer a 2 installment payment plan. This allows you to spread the cost over 30 days, making it easier to invest in your professional brand. Contact us to discuss the best payment option for you.

Are there additional costs beyond the package prices?

All our packages are transparently priced, with no hidden fees. Any additional costs, such as rush service or extra revisions, will be clearly communicated upfront, so you know exactly what to expect.

What is your refund policy?

We have a 100% Satisfaction Guarantee. You can read more about our cancellation and refund policy here.  

I’m a previous customer, can I get a discount?

We appreciate your loyalty! We have discounted services for clients returning within 5 years. Feel free to reach out, let’s make your next project with us even more rewarding.

 

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Client-Specific FAQs

I’m an executive. How can you tailor your services to my needs?

For executives, we offer a bespoke service that reflects your high level of experience and leadership. This includes in-depth consultations, a focus on thought leadership, and a strategic approach to positioning you as a top-tier leader. We understand the nuances of executive branding and ensure your LinkedIn profile, resume, and other items showcase your unique value proposition.

Can you help if I’m transitioning careers or industries?

Yes, we specialize in crafting LinkedIn profiles that highlight transferable skills and reframe your experience to align with your new career goals. Whether you’re pivoting to a new industry or stepping into a different role, we ensure your profile supports your transition and resonates with your target audience.

I’m a business owner. How can LinkedIn-Makeover.com benefit me?

As a business owner, your LinkedIn profile is more than just a personal resume—it’s a platform to showcase your company, build your brand, and attract clients, partners, and opportunities. We offer a combined service that optimizes both your LinkedIn profile and your Company Page, giving you a spotlight that highlights your entrepreneurial journey, your business achievements, and your leadership in the industry.

But we don’t stop there. We can also help your employees stand out on LinkedIn while ensuring their profiles align with your company’s brand. We infuse your company’s messaging into their profiles, so the opportunities they attract aren’t just from recruiters looking to poach talent but from clients, projects, and investors that benefit both you and them. Reach out to us to learn more about our entrepreneur and employee branding services—we’re here to help you and your team shine on LinkedIn.

Can you help with LinkedIn profiles for company pages?

Yes, we offer services to optimize LinkedIn company pages as well. A well-crafted company page can enhance your brand visibility, attract top talent, and engage with your audience. We ensure your company’s LinkedIn presence aligns with your business objectives and attracts opportunities.

Beyond the Company Page, we also assist with optimizing your employees’ LinkedIn profiles. Our focus is on helping them shine by highlighting their individual strengths and contributions. When your team members have strong profiles, it not only elevates their personal brand but also reinforces your company’s reputation. Additionally, we optimize their profiles in a way that attracts opportunities like client partnerships and projects, ensuring they’re seen by the right people for the right reasons

Do you work with international clients?

We serve clients globally, tailoring our services to different markets and industries. Whether you’re based in North America, Europe, Asia, or beyond, we understand the unique challenges and opportunities of your region and craft profiles that resonate across borders.

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Results and Outcomes FAQs

How soon can I expect to see results after my profile is optimized?

Many clients notice increased profile views and connection requests within the first few days of their LinkedIn profile being optimized. Results vary based on your level of activity on LinkedIn, your networking strategy, and other factors, but a professionally optimized profile provides a solid foundation for long-term success.

What kind of results have your clients experienced?

Our clients have secured new job opportunities, board positions, speaking engagements, private equity inquiries, media notices, and increased visibility in their industries as a result of their optimized LinkedIn profiles. The impact is often significant, leading to faster career growth, better networking outcomes, and enhanced professional reputations.

Can you provide examples of successful profiles you’ve created?

While we maintain client confidentiality but we  share before-and-after transformations of LinkedIn profiles from consenting clients on our Examples Page and on X. These examples showcase how our approach enhances professional brands and opens new doors for our clients.

Will an optimized LinkedIn profile help me get more job offers?

An optimized LinkedIn profile increases your visibility to recruiters and hiring managers, making it easier for them to find and approach you. While we can’t guarantee job offers, many of our clients report receiving more inquiries and opportunities after working with us.

Can you help improve my LinkedIn engagement and network growth?

Yes, we provide strategies and content ideas to help you engage more effectively with your LinkedIn network. By optimizing your profile and guiding you on best practices, we help you grow your connections and increase your influence on the platform.

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Support and Follow-Up FAQs

Do you offer ongoing support after the profile is completed?

Some of our services offer 30 days of support after your LinkedIn profile is completed to address any questions, make minor adjustments, or provide additional guidance. Beyond that, you can also purchase additional support packages if needed.

What if I need updates to my LinkedIn profile in the future?

We understand that careers evolve, and we offer discounted update services to keep your LinkedIn profile current. Whether you’ve taken on a new role, achieved a significant milestone, or want to refine your messaging, we can help ensure your profile remains relevant and impactful.

Can I contact you for additional advice or tips after my profile is complete?

Yes, we’re always here to help. You can reach out to us for additional advice or tips even after your project is complete. We also offer LinkedIn strategy sessions if you’re looking for more in-depth guidance on how to leverage your profile effectively.

What resources do you offer to help me get the most out of my new LinkedIn profile?

We provide a range of resources, including blog articles, webinars, and personalized advice, to help you maximize the impact of your LinkedIn profile. Additionally, we offer LinkedIn strategy consultations for those who want tailored guidance on using LinkedIn for their career goals.

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